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15 Sparrowhawk
Irvine, CA, 92604
United States

Teton Bros, the innovative outdoor technical brand from Japan is proud to announce the launch of its apparel collection in the United States. The outerwear collection designed by Nori and Junko Suzuki finds its roots from the backcountry of Niseko Japan delivering fully functional Backcountry Skiwear wear for the outdoor enthusiast worldwide.

FAQ

FREQUENTLY ASKED QUESTIONS

Shipping

Where do you ship to?

We ship exclusively to U.S and Canada. We have a exclusive online web store available only for North American customer. For international inquiries please visit our CONTACT page.

How much is shipping?

Shipping costs are dependent on the destination, weight and speed. Generally, it starts around $10. To get an accurate quote please proceed through the checkout process to see the options available. 

How long does it take for my product to arrive?

We will try our best to ship out product the day of the order but we are a small company and in super busy times it may take slightly longer. Product shipments should arrive around a week after order is processed if the product you ordered is in stock. 

Contact Us for more shipping information.

Returns

What is Teton Bros return policy?

We stand behind out product and want you to be completely happy with your purchase.  If for any reason that you are not satisfied, just send us a email and we'll work with you to make things right. contact us

Items can be returned for any reason for up to 30 days after purchase. This warranty does not apply to any unit that has been tampered with, nor to any damages incurred through improper use and care by the customer, or mishandling by any common carrier.

How do I make a return or exchange?

Please contact us and we can get your return or exchange started. Feel free to contact us if you have any questions. We want to make the return or exchange as easy as possible and will have a personal customers service representative handle your order. If you can provide us with any information such as your full name, billing/shipping address, or order number, it will help us get back to you as quickly as possible. 

If you are unsure about how a style will fit, or which size you should order, feel free to contact us with any questions! Also we have a size chart available for your reference.